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    The New Front Desk: AI, Chatbots, and the Automation of Hustle

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    At exactly 2:47 AM, a customer sent a message to SkinSutra*, a skincare brand based in Jos, asking whether their turmeric face serum was suitable for sensitive skin. Seconds later, a friendly message pinged back: “Hi there! Our turmeric serum is made with gentle ingredients and has been tested for sensitive skin types. Would you like to place an order?”

    But the founder, Tina Ayuba*, was asleep.

    “I woke up, checked my dashboard, and realized the chatbot closed three sales overnight,” she laughs. “I was literally making money in my dreams.”

    Automated Hustle, Human Results

    What used to be the domain of large corporations—automated customer care, 24/7 support, instant responses—is now available to Nigeria’s emerging entrepreneurs. From freelance designers to food delivery services, AI-powered automation is becoming the new front desk.

    According to Kingsley Onyeagusi, digital strategist, “Conversational AI is no longer futuristic—it’s functional. It’s the receptionist, assistant, and customer service rep you didn’t know you needed.”

    The Tools Leveling the Field

    A new breed of low-code and no-code AI tools is enabling this shift. Some of the most widely used include:

    ChatGPT – to auto-generate email templates, proposals, and product descriptions

    ManyChat – for WhatsApp and Instagram chat automation

    Tidio and Zendesk – for live chat and helpdesk services

    Calendly with AI – for appointment scheduling and smart reminders

    Notion AI – to organize workflows, brainstorm, and manage tasks

    Zapier – for automating repetitive digital tasks across platforms

    These tools allow businesses to cut human workload by over 40%, according to a 2023 Deloitte Africa report.

    Human Hustle Meets Machine Muscle

    For small business owners like Joseph Aliyu, who runs a Lagos-based courier startup with just three full-time staff, AI tools are the backbone of daily operations.

    “We have a WhatsApp bot that helps clients track packages. We don’t even need to hire a call center team anymore,” he explains. “I use ChatGPT to write client updates and Notion AI to summarize our weekly tasks.”

    This blend of automation and entrepreneurship is changing the language of the hustle.

    Beyond Convenience: A Tool for Inclusion

    Automation is not just about convenience—it’s a lifeline for people working with limited capital or physical constraints.

    Take Olamide Bakare, a hearing-impaired baker in Ibadan. She uses an AI-driven chatbot on Instagram and her website to communicate with customers, confirm orders, and schedule deliveries.

    “Before automation, I needed someone to help me handle calls and customer support. Now, I can run the business independently,” she says through a translator.

    Challenges & Cautions

    Still, automation has its limits. Some customers prefer a human touch, especially when complaints or emotional nuance is involved. There’s also the risk of over-relying on AI and losing the unique voice of the brand.

    Experts recommend blended automation—using AI for repetitive queries while reserving high-touch issues for real humans.

    And then there’s cost. While basic plans are free or affordable, premium features can get expensive, especially for solo entrepreneurs.

    The Future of Hustle is Augmented

    What’s clear is that automation is no longer a tech buzzword—it’s the secret ingredient in the toolkit of modern entrepreneurs.

    As Kingsley Onyeagusi aptly puts it, “A young designer in Zaria can now offer the same booking experience as a design studio in Cape Town—thanks to AI. That’s not just evolution. That’s revolution.”

    Elim Bubbles Club Presents ‘The Tag Team’: A Night of Music Battles and Vibes

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    Elim Bubbles Club and Lounge is bringing the heat with a thrilling outdoor event tagged The Tag Team, set to take place on Sunday, April 27th, 2025. It’s not just another party — it’s a music battle where guests choose their vibe and represent their favorite sound.

    In this epic face-off, Team Amapiano will go head-to-head with Team Afrobeats, creating a fun-filled atmosphere where the crowd plays a key role in showing loyalty through energy and dance. DJs will deliver back-to-back hits, turning the night into a rhythmic clash of two powerful genres.

    With a serene outdoor setting and electric vibes, the party kicks off by 6 PM, giving music lovers the perfect way to unwind, socialize, and groove till late. Whether you’re repping the log drums of Amapiano or the upbeat tempo of Afrobeats, there’s a spot for you.

    Elim Bubbles promises an unforgettable night of music, movement, and moments. Come ready to dance, vibe, and let your chosen sound win the crowd!

    Rt. Hon. Pam Choji Sends Warm Greetings to Bukuru Residents, Urges Unity

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    As Christians around the world mark the resurrection of Jesus Christ, the Deputy Leader of Jos South Legislative Council and Councillor representing Bukuru Ward, Rt. Hon. Pam Joseph Choji, has extended his heartfelt Easter greetings to his constituents and the people of Jos South.

    He described Easter as a season of hope, renewal, and sacrifice, urging residents to reflect on its deeper meaning and remain steadfast in love and peace. Choji encouraged Christians to live out the values of Easter in their daily lives.

    “This is a time to show compassion, forgive one another, and unite as a people,” he said, adding that the message of Easter goes beyond religion and should inspire a stronger community bond.

    Hon. Choji also praised the resilience of the people despite the challenges faced in recent times. He promised to continue advocating for development and progress in Bukuru Ward and across Jos South.

    He concluded his message by wishing every family a joyful celebration. “May this Easter bring renewed strength, peace, and blessings to all,” he stated.

    BYM Honours Jos South Deputy Leader for Outstanding Community Impact

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    In a vibrant recognition of community-centered leadership, the Berom Youths Moulders Association (BYM), Gyel District, has honoured Rt. Hon. Pam Joseph Choji with the “Outstanding Youth Political Impact” award. Choji, who serves as the Councillor representing Bukuru Ward and doubles as the Deputy Leader of Jos South Legislative Council, was celebrated for his visible commitment to development and service.

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    The award ceremony, which held over the weekend at Zang Commercial Secondary School in Gyel District, was attended by youth leaders, community stakeholders, and political figures, reflecting the deep-rooted appreciation for Choji’s leadership style. The BYM described his contribution as “a model of youthful governance and responsible political representation.”

    While receiving the award, Rt. Hon. Pam Joseph Choji expressed heartfelt gratitude to BYM for the honour, noting that the recognition strengthens his resolve to continue serving diligently. “I am humbled and grateful to BYM for finding me worthy of this prestigious award. It is a reminder that people are watching and appreciating sincere efforts,” he said.

    He also lauded the Jos South Local Government Council for creating an enabling environment for young leaders to thrive. According to him, “The support structure in Jos South has made it easier for us to reach our people and carry out impactful projects.”

    The Deputy Leader did not hold back in praising the people of Gyel District and the Bukuru metropolis, describing them as peaceful, industrious, and full of potential. He emphasized the importance of unity and youth participation in governance, saying: “When the youth are actively engaged in community matters, growth becomes inevitable.”

    Choji noted the ongoing developmental progress in Bukuru Ward under their administration and assured that more efforts would be made to benefit the people, particularly in education, youth empowerment, and infrastructure.

    He further encouraged other youth organizations to emulate the BYM by recognizing excellence, as this promotes accountability and motivates leaders to serve with integrity.

    Bagos Mourns Bokkos Killings, Renews Call for State Police Law

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    Rt. Hon. Dachung Bagos has expressed deep sorrow and condemnation over the ongoing in Bokkos, particularly regarding the recent tragic attacks in Ruwi village, which resulted in the deaths of around 12 innocent individuals His thoughts are with the families affected by this senseless loss, which has left lasting scars on the community and beyond.

    He commended Governor Caleb Mutfwang of Plateau State, who demonstrated capacity and shown compassion by his visit to the affected areas, offering sympathy to grieving families by reaffirming his commitment to addressing the security challenges.

    Hon. Bagos has called upon the federal government to intensify efforts to ensure the safety and security of citizens in Plateau State, acknowledging the urgent need for adequate policing and protection. He urged local communities to unite in their efforts to protect one another, emphasizing the importance of community strength as outlined in Nigeria’s constitution.

    He also calls on the National Assembly to hasten the establishment of State Police Law to enable state government and local communities to take charge of its security.

    In this moment of mourning, Hon. Bagos extends his heartfelt condolences to the families who have lost loved ones and pray for healing for those who are hospitalized. It is a time for solidarity and collective strength as the community seeks to recover and support one another.

    Dafwam Danja Yaks
    Special Adviser on Media & Publicity to Hon. Dachung Bagos

    Plateau man of the year awards rejoinder to allegations by a former volunteer – Miss Ogwuche Susan (aka Mhiz Suzking)

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    The organizers of the Plateau Man of the Year Awards (PMYA) have taken note of the misleading and unfounded allegations made by Miss Ogwuche Susan (aka Mhiz Suzking), a former volunteer who worked with our team during the 2024 legendary edition of our events. We are compelled to respond to these allegations in order to set the record straight and protect the integrity of the Awards platform, and that of our respectful convener, Ambassador Cletus Akhimien.

    First and foremost, we want to acknowledge the contributions of Miss Ogwuche Susan during her time as a volunteer for a three weeks period with our organisation. Her efforts were appreciated, and we are grateful for the time she dedicated to supporting our event.
    However, we take great exception to the malicious and unfounded allegations she has made against our convener, Ambassador Cletus Akhimien. These allegations are not only false but also damaging to the reputation of our organisation and its leadership.

    We want to state categorically that Amb. Akhimien is a man of impeccable character. He has dedicated his life to promoting excellence and progress in Plateau State, and his commitment to this vision is unwavering. The Plateau Man of the Year Award is a testament to his vision and leadership, and we are proud of the impact it has made in recognising and celebrating leaders and innovators in Plateau State.
    For the avoidance of doubt, the Plateau Man of the Year Awards was established with a clear vision to honour leaders and innovators driving excellence and progress in Plateau State. Over the years, this prestigious platform has recognized and celebrated outstanding individuals who have contributed significantly to the socio-economic and cultural development of Plateau State and beyond. The awards have maintained a strong reputation for credibility, transparency, and impact, a legacy we remain committed to upholding.

    Regarding the Claims by Miss Ogwuche Susan:

    1. Volunteer Engagement & Appreciation
    We want to correct the false narrative that Miss Ogwuche Susan has created around her involvement with our organisation thus:
    – Miss Susan was one of several volunteers who contributed to the success of the 2024 edition of the awards. We deeply appreciate the efforts of all volunteers who worked tirelessly to ensure the event’s success. While she was indeed a volunteer, her role was not as exaggerated as she has claimed. We have records of all our volunteers and their contributions, and we can confidently say that her claims are grossly overstated. Recall she served for a maximum period of three weeks.
    – However, it is unfortunate that she has chosen to misrepresent her role and make baseless accusations against the convener after her participation forgetting she willingly offered to serve as a volunteer and not the other way round.

    2. False Claims of Exploitation
    – The allegation that the convener “uses people and discards them” is entirely false and malicious. Ambassador Cletus Akhimien is a man who values every individual who contributes to the success of PMYA.
    – All volunteers, including Miss Susan, were duly acknowledged for their roles, and we maintain an open-door policy for feedback and engagement. Drawing from the adage that who alleges must prove, we will get the necessary law enforcement agencies to substantiate this claim or otherwise.

    3. Misrepresentation of Facts
    Furthermore, we are disappointed that Miss Ogwuche Susan has chosen to make these allegations after her refusal to attend the teams close out review meeting where each volunteer give account of his or her role and is duly appreciated. However, despite going the route she chooses on the social media, forgetting she did not volunteer through the social media, she was duly appreciated and compensated for her efforts. We have records of all our transactions, including payments made to her, and we can confidently say that she was treated fairly and with respect. Till date she is yet to submit a formal account of her engagement and activities aside the rant on social media.
    – Miss Susan’s claims suggest a deliberate attempt to tarnish the reputation of the awards and the convener. It is important to clarify that she was introduced to the 2024 team by one of its member, and her involvement was strictly voluntary a fact she was fully aware of from the outset. She lobbied to serve as a volunteer and this is what we get in return.
    – At no point was there any agreement or promise of financial compensation, as her role was purely voluntary, like every other team member who believed in the vision of PMYA.

    4. Demand for Accountability
    – If Miss Susan has any legitimate concerns, we encourage her to engage through proper channels rather than resorting to public disparagement. The organizers remain open to constructive dialogue but will not condone deliberate attempts to malign the reputation of the awards or its convener. It is therefore to forestall a future reoccurrence that we have briefed our legal team to do the needful so the records can be straightened.

    Our Commitment to Excellence:
    The Plateau Man of the Year Awards remains dedicated to its mission of celebrating excellence and fostering positive change in Plateau State. We will not be distracted by unfounded allegations but will continue to uphold the highest standards of integrity in recognizing deserving leaders and change-makers.

    In conclusion, we want to assure the public that the Plateau Man of the Year Award is committed to its vision of honouring leaders and innovators who are driving excellence and progress in Plateau State. We will not be distracted by malicious allegations, false narratives and the activities of fifth columnist bent on destroying anything good on the Plateau. We will continue to work tirelessly to promote excellence and progress in Plateau State, and we invite all well-meaning individuals to join us in this noble endeavour.

    We urge the public to disregard these misleading claims and reaffirm our gratitude to all past and present volunteers, partners, and awardees who have contributed to the success of this noble initiative.

    Signed,
    The Organizing Committee
    Plateau Man of the Year Awards

    Kanke Celebrates as Gagdi’s Water Project Becomes Reality

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    In a move to tackle water scarcity, Rt. Hon. Dr. Yusuf Gagdi and his Gagdi Support Foundation have launched a massive borehole drilling initiative across Pankshin, Kanke, and Kanam (PKK) Federal Constituency. The project, inaugurated this week in Jos, follows the acquisition of state-of-the-art drilling rigs worth ₦213 million—a significant investment to bring clean water to Plateau State communities.

    The PKK Water Project aims to drill 120 new boreholes, bringing the total to over 300 across the constituency. For residents who have long relied on unsafe rivers and distant wells, this initiative promises a healthier, more sustainable future.

    Rt. Hon. Dr. Gagdi reaffirmed his commitment, stating,

    “Every home, every polling unit, and every community in PKK deserves clean water. This project is our covenant with the people.”

    Local communities are already celebrating the impact. Residents in Gunji, Gurum, Letar Shiwer, Zong, Golkung, and Seri have expressed relief, with many highlighting how access to clean water will reduce waterborne diseases and improve quality of life.

    This transformative initiative marks a critical step toward ending water scarcity in the region, ensuring thousands of households can finally access safe, reliable water for drinking, cooking, and daily needs.

    Hon. Gagdi Hosts Interfaith Iftar Dinner

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    Breaking Bread, Building Bridges: How Hon. Gagdi’s Iftar Dinner Redefined Leadership in Plateau
    In a heartwarming display of inclusivity and leadership, Hon. Yusuf Gagdi, the distinguished Member representing Pankshin/Kanke/Kanam (PKK) Federal Constituency, hosted a remarkable interfaith Iftar dinner yesterday at the Gagdi Support Foundation Office in Jos. The event brought together people from all walks of life, fostering unity, dialogue, and a shared commitment to the progress of the constituency.

    While Ramadan is a sacred period for Muslims, Hon. Gagdi transformed the Iftar into a powerful symbol of unity by inviting Christians and people of other faiths to join in the breaking of the fast. This initiative, the first of its kind by any federal lawmaker in Plateau State, underscores his unwavering dedication to inclusive governance and community development.

    The atmosphere was filled with warmth as constituents engaged in meaningful discussions, reviewing the progress made under Hon. Gagdi’s representation and charting a path for future growth. His hands-on approach personally serving meals and dates to attendees left a lasting impression, reinforcing his reputation as a leader who truly connects with his people.

    What sets Hon. Gagdi apart is not just his legislative achievements but his humility and accessibility. While many politicians engage with their constituents from a distance, he chose to step into the role of a servant-leader, ensuring that every attendee felt valued. The joy on the faces of the people as he served them was a testament to the deep bond he shares with PKK.

    “It was truly heartwarming to serve my people and witness the unity among us,” Hon. Gagdi remarked. “This gathering is a reflection of our collective resolve to move forward as one, regardless of our differences.”

    With a firm promise to “surpass all expectations” in his service to PKK, Hon. Gagdi’s commitment remains Steadfast. As the people of Plateau State witness his dedication, one thing is certain, his leadership is not just about politics; it’s about people, progress, and lasting impact.


    What do you think about this groundbreaking event? Share your thoughts in the comments

     

     

    Sen Diket Plang Launches Mega Empowerment Initiative in Plateau Central

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    Senator Diket Plang, the distinguished representative of Plateau Central at the National Assembly, launched a transformative empowerment initiative aimed at uplifting his constituents. The program, designed to stimulate economic growth, enhance agricultural productivity, and support women and youth in entrepreneurial ventures, has been widely celebrated across the region.

    During the flag-off ceremony, Senator Plang emphasized that the program aims to provide essential tools and equipment to enhance agricultural productivity, support small businesses, and create opportunities for youth and women to engage in profitable ventures.

    The initiative includes the distribution of over 100 heavy-duty grinding machines (Lister) to various communities, 300 water pumping machines for irrigation farmers, 200 POS machines for business owners, and trucks of fertilizers. Additionally, aspiring entrepreneurs, particularly women and youth, received mini grinding machines, hair dryers, clippers, and agro-products such as pesticides and herbicides to boost crop yields.

    In a gesture of inclusivity and support, Senator Plang also distributed 5,000 packages (5kg each) of rice, millet, and guinea corn to Muslim communities across the five Local Government Areas (LGAs) in Plateau Central to aid their Ramadan celebrations.

    This landmark initiative transcends religious, tribal, and political boundaries, reflecting Senator Plang’s commitment to uniting his constituency and fostering economic development. Groups such as PIDAN, JNI, Miyetti Allah, and all tribes in the Central Zone stand to benefit from this comprehensive empowerment program.

    The event was graced by notable personalities, including Rt. Hon. Emmanuel Lokji Goar, Hon. Alice Dimlong, Prof. Padam Yamsat, Hon. Bulus Sulesman (APC Legal Adviser), and Hon. Shittu Bameyi (APC Press Secretary), who praised Senator Plang for his people-centered leadership and remarkable achievements in office.

    This initiative marks a significant milestone in Senator Plang’s tenure, showcasing his dedication to improving the lives of his constituents and driving sustainable development in Plateau Central.

    Na’anshak Simon Lalong Sponsors JAMB Registration for 100+ Students in Plateau South

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    In a significant move to support education, Mr. Na’anshak Simon Lalong, son of the senator representing Plateau South, has sponsored the Joint Admissions and Matriculation Board (JAMB) registration fees for over 100 students across six local government areas: Shendam, Quaanpan, Mikang, Langtang North, Langtang South, and Wase.

    The initiative, aimed at easing financial burdens for students and their families, has been widely applauded by school principals, teachers, and community members. During a ceremony at Government Secondary School, Shendam, Mr. Boeplong Danjuma Waziri, representing Na’anshak, emphasized that this is the first of many planned interventions to support education and welfare in Plateau South.

    The sponsorship is expected to provide underprivileged students with the opportunity to pursue higher education, reflecting Na’anshak’s commitment to empowering the younger generation.

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